The following Privacy Policy explains how EXO Bar & Lounge (“we,” “us,” or “our”) handles information collected through our website, ginag6.sg-host.com.

What Is Personally Identifiable Information (PII)?

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as defined under U.S. privacy law and information security standards, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read this privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

What Personal Information Do We Collect?

We do not collect personal information from visitors to our site unless it is voluntarily submitted.

This may include information you provide to help us assist you or respond to inquiries.

When Do We Collect Information?

We collect information from you when you:

  • Fill out a form
  • Open a support ticket
  • Enter information on our site

How Do We Use Your Information?

We may use the information we collect from you in the following ways:

  • To allow us to better service you when responding to customer service requests
  • To follow up after correspondence (via live chat, email, or phone inquiries)

How Do We Protect Your Information?

  • We do not use vulnerability scanning and/or PCI compliance scanning.
  • We only provide articles and information and never ask for credit card numbers directly on the site.
  • We use regular malware scanning.

Your personal information is stored behind secured networks and is accessible only by a limited number of individuals who have special access rights and are required to keep the information confidential. Any sensitive or credit-related information you submit is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures to maintain the safety of your personal information when it is entered, submitted, or accessed.

All transactions are processed through third-party gateway providers and are not stored or processed on our servers.

Do We Use Cookies?

Yes. Cookies are small files transferred to your computer’s hard drive through your web browser (if allowed) that enable the site or service provider to recognize your browser and capture certain information.

We use cookies to:

  • Compile aggregate data about site traffic and interactions to improve user experience
  • Understand user preferences based on prior or current site activity

We may also use trusted third-party services to track this information on our behalf.

You can choose to have your computer warn you each time a cookie is sent or disable cookies through your browser settings. If cookies are turned off, some site features may not function properly, though overall usability should not be significantly impacted.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties.

Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party websites have separate and independent privacy policies. We are not responsible for the content or activities of these linked sites but welcome feedback regarding them.

Google & Advertising

Google’s advertising requirements are outlined in Google’s Advertising Principles, designed to provide a positive user experience:
https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense advertising on our website.

Google, as a third-party vendor, uses cookies (including the DART cookie) to serve ads to users based on previous visits to this site and other websites. Users may opt out of the DART cookie by visiting the Google Ad and Content Network Privacy Policy.

We have implemented:

  • Demographics and Interests Reporting

We and third-party vendors such as Google use first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookies) to compile data regarding user interactions with ad impressions and related services.

Opting Out:
Users may set preferences via Google Ad Settings, the Network Advertising Initiative Opt-Out page, or the Google Analytics Opt-Out Browser Add-on.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users may visit our site anonymously
  • This privacy policy link is accessible on our home page or the first significant page after entering the site
  • The link includes the word “Privacy” and is easily identifiable

Users will be notified of policy changes:

  • On our Privacy Policy Page

Users may change their personal information:

  • By emailing us
  • By calling us

Do Not Track Signals

We honor Do Not Track (DNT) signals and do not plant cookies or use advertising when a DNT browser mechanism is enabled.

Third-Party Behavioral Tracking

We allow third-party behavioral tracking.

COPPA (Children’s Online Privacy Protection Act)

We do not specifically market to children under the age of 13 and do not knowingly collect personal information from children under 13 years old.

Fair Information Practices

In the event of a data breach, we will notify affected users via email within 7 business days.

We also agree to the Individual Redress Principle, which provides individuals the right to pursue enforceable legal rights against data collectors or processors who fail to comply with applicable laws.

CAN-SPAM Act Compliance

We collect email addresses to:

  • Send information
  • Respond to inquiries
  • Answer requests or questions

In accordance with the CAN-SPAM Act, we agree to:

  • Not use false or misleading subjects or email addresses
  • Identify advertising messages appropriately
  • Include the physical address of our business
  • Monitor third-party email marketing services if used
  • Honor opt-out requests promptly
  • Allow users to unsubscribe via links included in emails

SMS Communication & Privacy Policy

By opting in to receive SMS updates from EXO, you agree to receive recurring text messages related to appointments, promotions, account updates, or other relevant information. Message frequency may vary.

Data & Privacy Handling:

  • Consent-Based: SMS messages are sent only to users who explicitly opt in
  • No Sharing: Mobile numbers and personal data are never sold or shared for marketing
  • Secure Storage: Data is stored securely in compliance with applicable laws (including CCPA and GDPR where applicable)
  • Opt-Out Anytime: Reply STOP to unsubscribe or HELP for assistance
  • Carrier Rates: Message and data rates may apply

Contacting Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email:
info@visitexo.com